Crash, freeze or low FPS?

Keep the exact error before trying changes.

1. Record the last action and whether you were launching, loading or already playing.
2. Finish pending game updates and verify installed files through Steam.
3. Repeat the same steps once; record the result and how often it happens.

Record what is still running, not just the word “lag.”

1. Note the exact screen, whether sound continues and whether the game responds to input.
2. Record time spent waiting and whether it eventually recovers; do not assume a fixed timeout.
3. Compare the same stage after an update/file check and keep any error text.

A graphics comparison can help identify a pattern without proving a cause.

1. Record resolution, graphics preset and your CPU, GPU and RAM.
2. Change one available graphics option or lower resolution, then compare a similar scene.
3. Keep the result, including no improvement. Do not promise a target FPS from minimum requirements.

This pattern deserves a connection report as well as performance notes.

1. Record who hosted, party size and which players were affected.
2. Describe whether camera movement stayed smooth while other players moved in jumps.
3. Use the connection checklist; the symptom by itself does not prove a server or network cause.